Tuplaus Casino Responsible Play

Player-protection tools

Set limits that fit you

You can use available controls to support safer play. Consider setting a deposit limit and a loss limit so you decide in advance how much you are comfortable spending. If you reach a limit, take it as a signal to stop and reset.

Use time-outs and session reminders

Time-outs help you pause gambling for a defined period, which can be useful when you notice you are playing on impulse or spending longer than intended. Session reminders can also encourage you to check in with yourself and make sure you are still playing for entertainment.

Self-exclusion when you need it

If you want a stronger pause, self-exclusion is designed to restrict your access for a selected period. This can be an important step when you feel you may not be able to gamble responsibly on your own. If you choose self-exclusion, it is best to treat that break as a genuine reset.

• Deposit limits help control how much you add to your account (AUD).
• Loss limits help cap how much you are willing to lose (AUD).
• Session reminders encourage periodic check-ins while you play.
• Time-outs let you step away for a set period.
• Self-exclusion provides a longer break from gambling.

If you are unsure which tool suits your situation, start with limits. They are often the easiest way to build structure around your play.

Warning signs of problem gambling

Watch for changes in behaviour

Problem gambling can develop gradually. Paying attention to warning signs early makes support more effective. The following list includes common indicators that gambling may be causing harm.

• Spending more time or money gambling than you intended.
• Chasing losses or trying to win back money after losing.
• Feeling unable to stop, cut back, or take a break.
• Using gambling to cope with stress, anxiety, or low mood.
• Borrowing money or affecting essential bills and commitments.
• Becoming increasingly preoccupied with gambling thoughts or plans.
• Needing to gamble more to get the same excitement.
• Jeopardising relationships, work, or study due to gambling.

If any of these resonate, consider using limits or a time-out immediately. A small action now can prevent bigger problems later.

How to get help

Choose support that fits

You do not have to handle this alone. If gambling feels out of control, reaching out for help is a responsible step. Support can be practical (talking through budgeting and triggers) and emotional (managing urges and stress).

Look for professional and local support

We encourage you to contact qualified support services in your area or speak with a trusted person who can help you stay accountable. If you are in urgent danger or fear you may harm yourself, seek immediate local emergency assistance.

• Talk to a trusted friend, partner, or family member about what is happening.
• Seek professional counselling or gambling support services.
• Ask for help creating boundaries around time, money, and triggers.
• Use time-outs or self-exclusion while support is arranged.

For your own safety, review your account settings regularly. If you set limits and still feel at risk, you can increase protection by tightening controls or taking a longer break.

Protection of minors

Age matters

We take steps to help prevent underage gambling. Gambling products are intended only for adults who meet the legal age requirements. If you are a parent or guardian, it is important to talk with children and young people about gambling risks, especially online.

How families can stay safer

Consider setting household rules about gambling websites and discussing responsible behaviour early. You can also monitor internet access and purchases to reduce the chance that minors gain access to gambling services.

If you suspect someone underage has accessed an account or gambling activity, discontinue use and contact support so the account can be reviewed. Our focus remains on keeping gambling inaccessible to minors and reducing exposure to harm.

For transparency, Tuplaus Casino operates under licence number GLH-04A5FE5D19133DEC. Responsible gambling tools and clear guidance are part of how we support safer, informed play.